FAQs

SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

At this time we don’t provide delivery through online checkout — please contact us at 60746300 for available delivery options.

Yes, of course. If you’re unsure about the correct parts for your BMW, Mercedes, Audi, Porsche, VW, or Range Rover, please contact us at 60746300 before placing your order. Our team will guide you with VIN or OEM number matching to ensure you get the right battery, oil, or spare part for your vehicle.

Once your order is confirmed, you will receive an email confirmation. Our team then processes your order, prepares it for delivery, and shares tracking information if applicable.

Yes, an invoice is automatically generated and sent to your email after your order is confirmed.

PAYMENT INFORMATION

When the order payment is taken of my bank account?

Payment is usually processed immediately after the order is confirmed. Some payment methods may take a few hours to reflect in your account.

A wishlist allows you to save your favorite products to buy later. You can access your wishlist anytime from your account.

Contact our support team immediately with your order details. We will guide you through the return or replacement process.

Orders can be changed or canceled within a short window after placing them. Contact us as soon as possible to make adjustments.

Package tracking allows you to follow the progress of your order online. Once your order is shipped, we provide a tracking number to monitor delivery.