FAQs

SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

Yes, we deliver across Kuwait with our own vehicle. Delivery is KD 2.000 per order and free on orders of KD 100 or more. Orders are prepared in 1–2 business days (Saturday–Thursday) and delivered within 2–3 days. You can also pick up your order free from our Shuwaikh branch.

Yes, of course. If you’re unsure about the correct parts for your BMW, Mercedes, Audi, Porsche, VW, or Range Rover, please contact us at 60746300 before placing your order. Our team will guide you with VIN or OEM number matching to ensure you get the right battery, oil, or spare part for your vehicle.

You will receive an order confirmation by email, and our team will call or WhatsApp you to arrange delivery.

Your order confirmation is emailed to you, and a printed invoice comes with your order. Need a copy? WhatsApp us at +965 6074 6300.

PAYMENT INFORMATION

How can I pay for my order?

Pay cash on delivery, by a secure payment link we send on request, or by KNET/cash when you pick up from our branch.

A wishlist allows you to save your favorite products to buy later. You can access your wishlist anytime from your account.

Contact our support team immediately with your order details. We will guide you through the return or replacement process.

Contact us before your order is dispatched and we will change or cancel it free of charge.

We deliver with our own vehicle, so there is no courier tracking number. We will message you when your order is on the way. For updates, WhatsApp us at +965 6074 6300.